Política de Envíos

POLÍTICA DE ENVÍOS

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 1 business day of the order being placed. Shipment will arrive in between 8-10 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

What are your shipping rates?

We have a fixed shipping rate of €6.99 to all destinations worldwide.

Which countries do you ship to?

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order. To know more about our destination listings, contact us via [email protected].

How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via [email protected] to request for such changes.